Three steps to revenue clarity
Connect your tools
Connect your customer service inbox and Shopify. Rover pulls in every ticket, message, and order, automatically.
Understand it automatically
AI reads every ticket for sentiment and theme, tuned to your industry. No manual tagging needed.
See what it's worth
Rover correlates support activity with order data to show revenue at risk, refund-driving themes, and your most valuable waiting customers.
Everything support ops needs, in one place
Unified inbox
All your tickets, one place. Full message history, synced automatically.
AI sentiment & themes
Know what's actually driving your ticket volume. Sentiment and tags are generated per ticket, tuned to your industry.
Insights that hold your team accountable
Response times against your SLA, sentiment trends, top themes, and macro usage, all in one dashboard.
The money question, answered.
Rover connects to your customer service inbox and your Shopify store, then correlates the two so every insight comes with a dollar figure: orders waiting on a reply, refunds tied to specific themes, your most valuable customers in the queue.